Shipping and Delivery
All products from ABTMALL are shipped from Korea and the United States.
Shipping cost is calculated from departing country to the destination country.
Every order is normally shipped out within 48 hours from the time of receiving the order.
If a shipping delay occurs, we inform customers of the issue within 72 hours.
We are unable to ship to the following address: P.O. Box
|Country||Couriers||Price(More than)||Shipping Fee|
|United States||UPS||50 USD||FREE|
|New Zealand||K-Packet||50 USD||FREE|
When ordered products are shipped out, we email tracking numbers to customers.
The email contains both order details and shipment tracking numbers.
Please note that import duties and taxes are not included in the price of the item. These charges are the buyer’s responsibility.
1. The refund process will NOT be proceeded until ABTMALL is informed any official results from the couriers.
2. Customer must provide the proof of evidence such as pictures for any issues occurred.
2. Unclaimed Return
If a parcel is returned to ABTMALL because it was unclaimed, the customer is responsible for the shipping costs.
ABTMALL does not take responsibilities for unclaimed parcels.